FROM TRAVEL TO THE ISLAND & YOUR STAY
Gold Standard Certification
King Lewey’s Island Resort has received the Gold Standard Certification for our top-notch guest safety procedures. The Belize International Airport (BZE) has officially reopened and we’re ready to host you! To travel to Belize at this time, you must stay in Gold Standard accommodations.
Frequently Asked Questions on COVID-19
Please note that these are subject to change. Please check this page closer to your travel date. You will also be notified 10 days before your arrival with the latest information and pre-arrival requirements.
CAN TOURISTS AND FOREIGN NATIONALS TRAVEL TO BELIZE?
To add a new question Tourists and foreign nationals are able to travel to Belize as of October 1, 2020. This will be only via Belize’s International Airport (BZE) by commercial flights or private flight charters. To travel to Belize at this time, you must stay in Gold Standard accommodationsgo to app settings and press "Manage Questions" button.
WHAT IS THE BELIZE HEALTH APP AND ITS ROLE IN VISITORS COMING TO BELIZE?
Starting on October 1, 2020 all guests coming to Belize will have to register for “The Belize Health” App before entering the country. The App will be free and will allow for Belize’s Ministry of Health to check-in with guests throughout their stay. In the event a new case arises while a visitor is on vacation, contact tracing will be much easier and notification of other parties who may have been within your vicinity will be quick and efficient enabling us to #stopthespread as best as possible. The Belize Travel Health App is available in the App Store now, so Travelers have ample time to register 72 hours before their arrival.
ARE COVID-19 TESTS REQUIRED TO ENTER BELIZE?
Yes. In order to travel to Belize, every single visitor – no matter your nationality, including Belizeans – must provide a negative COVID-19 PCR test result within a 72-hour window of your flight to be granted entry into the country. If you don’t have one on arrival, you can take one at the airport.
WHAT HAPPENS IF I DON’T HAVE A NEGATIVE TEST UPON ARRIVAL?
If an arriving passenger, whether citizen, resident or foreign national does not provide proof of a negative test results within 72 hours prior to arrival, they will be required to take a COVID-19 PCR test given by Belize’s Ministry of Health at the BZE airport. The test results will be given to your hotel when available. If this test proves a positive result for COVID-19, you will be required to remain in quarantine at your hotel. The quarantine period will be at the cost of the traveller and for a period of time determined by Belize’s Ministry of Health.
DO I NEED TO WEAR A FACE MASK IN BELIZE?
Face masks are required in all public places and should be worn during the entire flight landing, deplaning, throughout the arrival process and in the airport. Throughout Belize, masks are required in public and while interacting with other outside of your party.
IS PUBLIC TRANSPORTATION OPEN IN BELIZE?
Yes. Public transportation in Belize is operating via buses, water taxis and domestic airlines. Social distancing is required to queue, and a face mask is required for the entirety of your journey. We suggest you book in-country transportation through us.
ARE FOOD SERVICE ESTABLISHMENTS OPEN IN BELIZE?
Yes. Restaurants, Bars and Cafes in Belize are open but are required to practice social distancing among tables and a limited capacity. Most resorts have restaurants on-property. Please contact us if you have additional questions.
ARE BUSINESSES AND TOURISM ATTRACTIONS OPEN IN BELIZE?
Yes. Social distancing is required and you are required to wear a mask in any public space. There are new capacity restrictions that have been identified for all tourism sites to ensure social distancing can be maintained and smaller groups will provide a more intimate tour experience. Please contact us if you have additional questions.
WHAT IMPORTANT CONTACT NUMBERS SHOULD I HAVE WHEN TRAVELING TO BELIZE IN CASE OF AN EMERGENCY?
Enhanced Sanitation Procedures
OUR COMMITMENT TO CLEANLINESS AND HYGIENE
King Lewey’s Island Resort always take great pride in maintaining the highest standards of cleanliness and hygiene. In response to COVID-19, we have increased the frequency with which our public areas, guest rooms, and facilities are deep-cleaned and disinfected, using hospital-grade disinfectants. We also offer hand sanitizer throughout the property for guest and employee use
PROCEDURES & PROTOCOL
Employees: All employees are required to take their temperature before reporting for duty. Any employees exhibiting or exposed to any illness will be instructed to stay home. We require all illness-based absences to continue until a sufficient quarantine has been completed according to CDC guidelines and individual healthcare physicians. All employees will wear face masks while on-duty.
Communication: Constant communication with local public health officials to provide real-time updates to all guests and employees
Hand Hygiene: The importance of hand washing is being communicated to employees daily and is vital to keeping guests and employees healthy. Each resort is stocked with supplies to support healthy hygiene practices.
Guest Rooms: Our employees follow CDC COVID-19 approved cleaning and disinfecting protocols while using hospital-grade disinfectants. Rooms are deep cleaned after guests depart and prior to the next guests' arrival, with particular attention to frequently touched surfaces.
Public Spaces: At King Lewey’s Island Resort, we have increased the frequency of disinfecting these areas with a focus on the frequently touched surfaces and areas like guest entrances, lobbies, and common gathering areas. Hand sanitizer will be available for guests to use in all public spaces. All public seating will be placed 6 feet apart.
Back of House: We have increased sanitation procedures in the spaces where employees are behind the scenes to help make your stay the best it can be. All back of the house, including kitchen staff, will wear face masks and gloves.
IN THE CASE OF EVENT
If we are alerted of a case of COVID-19, we will immediately partner with our public health officials and follow the procedures and protocol to ensure guests and employees are not affected. We will implement extreme disinfecting procedures of the common areas on the hotel grounds as well as areas we know the individual has been to during their stay.
BEFORE YOU TRAVEL
Check the CDC’s Travelers health notices for the latest updates and guidance for each country you plan to travel to.
We recommend all guests purchase travel insurance to protect you and your family from the unexpected before and during your trip.
An Update on COVID-19 from King Lewey’s Island Resort
King Lewey’s Island Resort place the highest priority on the health and well-being of our guests and employees. We continue to monitor the updates from the Belize government, the CDC, and the WHO. We will continue to update our policies and procedures according to the latest information. We have taken extensive precautionary measures to ensure the safest environment possible, including increasing sanitary procedures and providing employee support.
Unable to travel? Please contact the resort directly to reschedule your vacation. We understand that travel flexibility is very important during this time. For more information about Coronavirus (COVID-19), please visit the websites of the Centers For Disease Control and World Health Organization, or your local health department.