Enhanced Sanitation Procedures

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OUR COMMITMENT TO CLEANLINESS AND HYGIENE

King Lewey’s Island Resort always take great pride in maintaining the highest standards of cleanliness and hygiene. In response to COVID-19, we have increased the frequency with which our public areas, guest rooms, and facilities are deep-cleaned and disinfected, using hospital-grade disinfectants. We also offer hand sanitizer throughout the property for guest and employee use

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PROCEDURES & PROTOCOL

Employees: All employees are required to take their temperature before reporting for duty. Any employees exhibiting or exposed to any illness will be instructed to stay home. We require all illness-based absences to continue until a sufficient quarantine has been completed according to CDC guidelines and individual healthcare physicians. All employees will wear face masks while on-duty. 

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Communication: Constant communication with local public health officials to provide real-time updates to all guests and employees

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Hand Hygiene: The importance of hand washing is being communicated to employees daily and is vital to keeping guests and employees healthy. Each resort is stocked with supplies to support healthy hygiene practices. 

 

Guest Rooms: Our employees follow CDC COVID-19 approved cleaning and disinfecting protocols while using hospital-grade disinfectants. Rooms are deep cleaned after guests depart and prior to the next guests' arrival, with particular attention to frequently touched surfaces.

 

Public Spaces: At King Lewey’s Island Resort, we have increased the frequency of disinfecting these areas with a focus on the frequently touched surfaces and areas like guest entrances, lobbies, and common gathering areas. Hand sanitizer will be available for guests to use in all public spaces. All public seating will be placed 6 feet apart.

 

Back of House: We have increased sanitation procedures in the spaces where employees are behind the scenes to help make your stay the best it can be. All back of the house, including kitchen staff, will wear face masks and gloves.

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IN THE CASE OF EVENT

If we are alerted of a case of COVID-19, we will immediately partner with our public health officials and follow the procedures and protocol to ensure guests and employees are not affected. We will implement extreme disinfecting procedures of the common areas on the hotel grounds as well as areas we know the individual has been to during their stay. 

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BEFORE YOU TRAVEL

Check the CDC’s Travelers health notices for the latest updates and guidance for each country you plan to travel to. 

 

We recommend all guests purchase travel insurance to protect you and your family from the unexpected before and during your trip. 

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An Update on COVID-19 from King Lewey’s Island Resort

King Lewey’s Island Resort place the highest priority on the health and well-being of our guests and employees. We continue to monitor the updates from the Belize government, the CDC, and the WHO. We will continue to update our policies and procedures according to the latest information. We have taken extensive precautionary measures to ensure the safest environment possible, including increasing sanitary procedures and providing employee support.

 

Unable to travel? Please contact the resort directly to reschedule your vacation. We understand that travel flexibility is very important during this time. For more information about Coronavirus (COVID-19), please visit the websites of the Centers For Disease Control and World Health Organization, or your local health department.

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